• All music sent is on definite order and is not returnable unless proper return authorization is given, In Advance by one of our sales representatives.
  • All products returned without a return authorization number will be charged a 20% restocking fee.
  • Authorized returns will be given (1) within 14 days of ship date on orders previously send on approval. (2) within 10 days of ship date if the product is found to be defective, or in the event of our error.
  • All products returned must be returned unmarked, in saleable condition, in all original packaging, and with a photocopy of your invoice.
  • Complete policy details and return authorizations may be obtained by contacting us via phone or email.

Call us at 1-800-772-5918 to receive a return authorization number.

Be sure to re-pack your return carefully! Use a box or a padded mailer with a corrugated paper backing. Paper envelopes alone do not provide adequate protection from bending or folding. If you are returning damaged products, we will credit you for the shipping charges; otherwise it is your responsibility to pay for shipping. We cannot be responsible for any unauthorized return.
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