Piano Method Quick Lists

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How to add to Safe Senders List!

How To Make Sure You Get Our Emails

The following email help and hints were developed to ensure delivery of Pender's Online Order communications, Announcements, and Newsletters.

Please take a minute and add our email addresses: orders@penders.com and info@penders.com your address book, "Safe Senders" list (in your email program) and any spam blocking software you are using.

Below are some tips and instructions for the most popular email services. Completing this process now will ensure that our email newsletters and other communications reach you promptly.

PLEASE NOTE:

The term "Safe Senders List" in a generic name for what some services/softwares refer to as "Approved Senders List, a Buddy List and/or your Friends List."

*Users may also white-list our entire domain name (everything behind the @ sign) @penders.com to ensure all of our communications reach you.

For Outlook 2000 and Higher

In your email communication from Pender's,

1. Open the email you received from us.

2. Click on the Actions menu on the top of your email window.
3. Choose Junk Email (see illustration below).
4. Select Add Senders Domain.... to Safe Senders List to add the Pender's Newsletters to your safe sender list.

Or Follow These Steps

1. Open the email.
2. Right-click the sender's email address.
3. Click "add to contacts" in the short-cut menu.
4. Click "save and close."

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AOL 8.0

1. Open the email.
2. Click "add address" icon.
3. Verify the sender's contact information.
4. Save it.

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AOL WebMail

1. Open the email.
2. Click on the sender's name and email address.
3. Click "add to address book" in the window that appears.
4. Enter any additional information.
5. Click "save."

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Hotmail

1. Open the email.
2. Click "save address" in the toolbar.
3. Verify the sender's contact details.
4. Click "ok."

*Users may also white-list a sender's entire domain (everything behind the @ sign) using the "Safe List" feature under Options -> Mail -> Junk E-Mail Protection.

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Yahoo!

1. Open the email.
2. Click the "add to address book" to the right, next to sender's name.
3. Verify the sender's contact details.
4. Click "Add to Address Book."

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Gmail

1. Open the email.
2. Click "more options" in the email header.
3. Click "add sender to contacts list."

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Earthlink

1. Open the email.
2. Click "add to address book" in the email header.
3. Use the "address book editor" to verify the sender's contact details, and click "save."

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Outlook Express (6+)

1. Open the email.
2. Left-click the sender icon, or right-click the sender's name.
3. Click "add to contacts."
4. Click "save and close."


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Entourage

1. Open the email.
2. Right-click the sender's email address.
3. Select "add to address book" in the short-cut menu.
4. Verify the sender's contact details.
5. Click "save."

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MacMail

1. Open the email.
2. Ctr-click the sender's email address and select "open in address book."
3. Verify the sender's contact details.

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