What is the difference between WISH LIST and MY [SHOPPING] CART?
The Wish List, if you are a logged-in user, can be used across different sessions or visits to the site, to maintain a list of items that are of interest to you. Wish List items can also be emailed to friends and family, so a Wish List is a good way to share information about your favorite products on our site with others. Items from your Wish List have to be added to your Shopping Cart before you can checkout and purchase them.
To move an item from your Wish List to Your Shopping Cart, or to delete it, click on the item from the Select column, and then click either ‘Delete’ or ‘Move to Cart,’ and continue with your transaction.
Why do the items in my Shopping Cart remain in my Shopping Cart on subsequent visits to the site?
If you are a logged-in user, and have added items to your Shopping Cart, it is maintained over multiple sessions. Items are only emptied from the cart once they are purchased or manually deleted. Also, items from your Shopping Cart can be directly checked out, provided you are registered and logged on.
Why does my Wish List or Shopping Cart not retain my selected titles?
You must be a registered and a logged-in user of our site to make purchases and/or to maintain a Wish List.
What is the advantage of registering?
You must be registered to make purchases. As a registered user, your address information is automatically saved during the checkout process. In addition, you are able to have multiple addresses under one user, making checkout easier over time. Being a registered user is also required to maintain your Wish List across multiple visits to the site. Plus, the registration process gives us more information on our customer demographics and helps us to serve you better.
Will Pender's share my information with anyone else?
Pender's believes the information you share with us has been entrusted to us for our use only. We will never betray that trust by sharing your personal information (address, phone number, email, demographic information, ordering habits, etc) with anyone. Occasionally, we will use this information in order to market our products to you, but only with your prior permission.
What about security?
All transactions that contain sensitive information, like credit card numbers, are encrypted using a 128 bit industry standard public and private key encryption. On browsers like Netscape and Internet Explorer this is indicated by a lock graphic at the bottom of the window.